Middletown Water Damage Restoration

No matter what the cause, fast mitigation is key to preventing further damage. ServiceMaster Restore By Calco Clean excels at rapid response and restoration.

Our highly trained technicians and fleet of fully-equipped, pre-loaded trucks are ready to respond to any water damage situation. If your property in the Middletown, NY area has been affected by water damage, give us a call right away at (845) 343-6443 and we’ll be on site within 2-4 hours or less.

24/7 Water Damage Clean-Up in Middletown, NY

We’re here to serve you through every step of the restoration process. After dealing with thousands of situations just like yours, we understand just how stressful and frustrating dealing with a water related emergency is. Whether it’s from household appliances or mother nature, we’re here to help you with whatever situation you may be having.

We handle all aspects of the water damage restoration process from start to finish, including  direct insurance billing. You’re our number 1 priority throughout the entire process. We’ll communicate with you every step of the way and we’re always available to answer any questions you may have.

Some Common Causes of Water Damage

Water damage can happen for many different reasons. Some of the most common causes:

  • Plumbing leaks – water heaters, appliances, backed up sewer lines.
  • Broken / Frozen pipes
  • A clogged and/or overflowing toilet
  • Moisture behind walls
  • Roof leaks
  • Storms / Flooding
  • Fire related incidents
  • Cracks in your foundation
  • Failing sump pump in basement
  • Blocked or clogged drains
  • Condensation from Air Conditioners

Some Other Signs of Water Damage

Other signs that your property may have water damage can include:

Dark spots in walls or ceiling

Dark spots could be water soaked into your wall or ceiling. Or they could be mold.

Musty or mildew smell

A humid, musty smell from a damp environment could mean there is water somewhere causing damage to your property.

Bubbling paint or soft spots

If your drywall feels soft or mushy, this may indicate a water issue. This may also be accompanied by bubbling paint.

Sounds of water running

If you hear water running but don’t know where it’s coming from, this could be a leak somewhere.

Visible mold

Mold grows in damp areas, so if you see mold growth, there may be a water related issue also present.

Warped or bowed hardwood floors

When your hardwood floors absorb water, they expand slightly and this causes them to get warped and bow up. 

Our Water Damage Restoration Process:

  • Inspection & Assessment

    Damage caused by water increases substantially without prompt action. We are on site within 4 hours or less.

  • Water Removal

    We have the pumps and truck mounted equipment to remove any standing water.

  • Anti-Microbial Application

    To safely destroy and inhibit the growth of microbes such as mold, mildew, bacteria, algae and fungus.

  • Drying: Air Movement

    We have specialty equipment including heavy duty blowers to circulate and dry the air in your home or building.

  • Drying: Dehumidifying

    Industrial strength dehumidifiers combined with our air blowers will remove all water vapor and moisture from your building.

  • Restore

    All damaged materials are removed and discarded. We can repair all damage and restore your property to it's pre-disaster condition or better.

Get Help Now - Our Team is Available 24/7/365

We’re available when you need us most. Disasters don’t just happen during normal business hours and we won’t make you wait. Our trucks are pre-loaded and ready to go. Unsure where to begin? Give ServiceMaster Restore a call and we’ll show up ASAP to fix the issue, restore your property and bill your insurance provider. 

Flood Damage Repair & Clean-up

When mother nature causes damage to your home from flooding, we are ready to respond. Whether a flooded basement, or a damaged roof from trees or other storm debris.

Flood water is considered category 3 black water. “Black water” is dangerous to both your health and your property. The water that gets in your home from flooding could contain all kinds of pathogens and contaminants. Sewage, garbage, water from waste lines can all get mixed into this rising water that gets into your home.

Special care must go into the flood damage restoration process and these disasters are typically covered by insurance so you’re best off calling for professional help.

We have people and equipment necessary to pump out and remove any water, board-up & tarp any compromised areas, and thoroughly sanitize, dry and dehumidify your property, preventing mold growth and damage to wood floors or drywall. For flood damage repair in Middletown, call ServiceMaster Restore. Our technicians are available for 24/7 repair and restoration.

Water mitigation steps you can take before we arrive

Follow these steps to help keep damage to a minimum:

  • If you can, remove some excess water with a mop, or a shop-vac. Don’t use a regular house-hold vacuum.
  • Any wet area rugs or floor coverings can be taken outside.
  • Make sure the bottoms of your curtains or draperies are not touching any water on the floor. Lift them up and loop them over the curtain rod.
  • Wipe any water off of your furniture and take off any wet cushions and prop them up so they can dry evenly. Place aluminum foil under furniture legs to prevent them from absorbing any water.
  • Grab any paintings or photographs and take them to a dry, safe location.
  • If any books on shelves have gotten wet, do not remove them individually, instead pack them tightly to prevent the pages from warping. We have a specialized drying process.
  • Open up closet doors, drawers, cabinets etc. to enhance air flow and drying.

What not to do:

  • Don’t walk into a room with standing water. Always make sure the electricity is turned off first.
  • Don’t try to remove the water with a regular house-hold vacuum.
  • Do not attempt to remove your wall-to-wall carpeting, we’ll take care of this if necessary when we arrive.
  • Don’t use any electrical appliances while on any wet surfaces.
  • If there is visible mold, don’t disturb it. We have the equipment to do so safely.

Categories of Water Damage

Knowing which category of water damage you are experiencing can help you better understand the risks to your health and property. Determining the type of water helps us formulate a proper plan based on the specific needs of your property. Our technicians will assess the damage once on scene and determine the category.

Category 1 (Clean Water) is the easiest to manage and is considered clean or sanitary water. This water can come from water supply lines, toilet tanks, melting ice, rain etc. This is water that does not pose a substantial risk to your health. Even though this water is considered clean, it must be completely removed and dried otherwise this could lead to mold damage.

Category 2 (Gray Water) may contain contaminants that can cause illness, infection or adverse health reactions. This is water that is no longer “clean”. Some sources can include water from sink or shower drains, dishwashers, sump pumps or washing machines.

Category 3 (Black Water) is the worst type of water to damage your property. This water can be extremely toxic if ingested and it is dangerous to come into physical contact with. This category of water damage includes sewage leaks, water from toilet overflow, flood water from outside, waste water from beyond the trap in your plumbing system, etc. Category 3 requires the most extensive cleaning, decontaminating and sanitization. Many contaminated items will need to be removed and the rest thoroughly cleaned and restored.

Frequently Asked Questions

Do I need permission from my insurance provider?

No you don’t. The faster our team arrives, the more damage that is prevented. This results in a lower total cost of restoration for them and prevents further issues such as mold and mildew. You should still let your insurance company know about the issue, but you should not wait for their adjuster to arrive before calling for help.

How long does the restoration process take?

In the first phase of the restoration process may take 2 to 4 days or longer depending on the extent of the damage. This is when we remove damaged materials, clean and dry the property.  The second phase o the process which involves repairs and restoration may take anywhere from a few days to a few weeks. When our technician shows up, we’ll be able to give you a better estimate on the time required.

How can I prevent Mold from growing?

Mold requires a source of moisture to grow. Immediately having your property dried out will prevent mold growth from developing.

Can you salvage my furniture?

Many household items including area rugs and furniture can be salvaged. We use advanced cleaning equipment to clean and sanitize and dry out your water damaged belongings. Anything that can’t will be documented and discarded.

Can I upgrade my home during the process?

If your property is significantly damaged and much is being replaced, now could be a good time to upgrade your home. Your insurance will pay to have your home repaired to it’s previous condition, so the difference between that cost and any upgrades could be made out of pocket by the homeowner.

Does my insurance cover damage from floods?

Insurance coverage for losses from floods may not be provided in your standard homeowners insurance policy. You can contact us if you have questions and we’ll help you get the information that you need.

Do you cover other areas besides Middletown?

Yes, we service all of Orange, Sullivan, Rockland and Pike Counties. 

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